December sixteen, 2014 at 11:35 pm 2nd time consuming popeyes I’m Totally a fan of popeyes excellent customer service but I wasn’t really a cheerful consumer because u guys place a foul Bogus ad on Television set I went with the Spice Box chicken plus they stated they didn’t have it any more and I nicely explained to them that it was still marketing on Television and on-line. I used to be devastated I had been dying to try it because it was a good deal and mix .
June eighteen, 2015 at 1:07 am My mother visits your Troy Alabama location every week. Tonight she went there And that i bought a phone from a Girl I knw. What she told me was disturbing. She reported which they experienced gotten her buy Incorrect and that she needed to return the food stuff. She claimed she experienced her hand all inside the rooster as she was counting it and telling them what was Mistaken along with her order. Just one Woman preceded to go ahead and take food back again. A further Girl took that very same food stuff that my Good friend experienced her fingers on and gave it to my mom!
Maybe corporate requirements to invest far more time with franchise to educate some a lot more customer support skills
Effectively I guess which was enough for somebody to listen to, as they pulled her from the front-counter and explained to her to face within the back.
!! I’m certain this is not the way that should’ve been managed. I’m pretty upset about this and this isn't sanitary in the slightest degree. I known as my mother to inform her what occurred along with her acquire. Thank God, and this is sad to say, which they bought her order wrong likewise and she needed to get that foodstuff back again too. Popeyes won't be receiving our enterprise any more and I will make sure you distribute my story through social websites about what took place
O-boy was I Erroneous! As we continued to serve plates to our spouse and children, I found A further hair. This time it was within the mac n cheese! I called the supervisor at that point and informed him of our discovery, he made available to interchange the merchandise we uncovered the hair in and requested if we could come in! I informed him we lived to considerably to go back and get this stuff. I educated him that I needed a refund and told him I might bring back again the food items for the reason that at this point I was fearful to eat the foodstuff. All he claimed he could was have me connect with the manager each morning…… What a joke. I WILL NEVER Take in AT POPEYE’S Yet again!!!!!!!
February five, 2016 at 11:01 am I went into your Popeyes at 5108 Clarence ave, in Naperville, Illinois suitable off of 111th on two/4/16 at seven:45 p.m. I had the worst experience that I've ever had in customer support. Me and my daughter went in to get the fourteen piece meal for dinner. We purchased and were knowledgeable which they experienced just dropped hen and It might be about a 15 min wait around which was no issue due to the fact I would favor scorching chicken anyway. Even though waiting my daughter desired some banana pudding Nonetheless they informed her that was merely a advertising in order that they didn’t have it anymore so she just requested two apple pies. Soon after shelling out once more they recognized that they didn't have but 1 pie in order that they would have to toss one from the deep fryer. Once more no issue mainly because we ended up already looking ahead to chicken having said that, at that moment I questioned the manager who had just informed certainly one of his employees to fall a pie within the fryer could he make sure you drop in yet one more because we had to wait in any case so they the two may very well be incredibly hot and he just kept ignoring me. So I asked all over again for the reason that it's possible he didn’t listen to me but once more I used to be ignored. So I just asked the male myself could he please set One more pie inside the fryer and he mentioned Indeed no issue. He did as well as manager was irate. He walked across the counter yelling at the employee that he was to hear him and never me and in no way to do this once more. Very well the young Girl that had just rung me up along with other staff were being shocked and ashamed(you could possibly inform with the appears to be on their faces), she shrug her shoulders and silently mouthed sorry to which I responded she was so sweet instead of to worry I didn’t realize it was this kind of big deal to inquire for an additional sizzling apple pie.
November 21, 2015 at five:08 am thrice I set a criticism within your west Chicago IL. shop under no circumstances got an answer I’ve gone there given that they wouldn’t remedy my grievance the employee was impolite and told me they don’t make blunders two occasions I’ve purchased delicate and acquired spicy I like popeye rooster but I don’t Imagine i’m heading back make sure you reply thank you steven gierke st Charles IL 60174
December 22, 2015 at 11:fifty two pm Popeyes screwed my order up so poor and advised me to come back for a alternative meal. I was advised to present my title and all the things was high-quality. The next day After i made an effort to select it up they instructed me there was no these Trade. They reluctantly relented following I introduced forth receipt.
June six, 2016 at 6:08 pm I just desire to declare that I have not been to Popeyes hen before and NOW I understand why. THEY SUCK true poor!!!! I am in Chicago visiting my Mate for her daughters graduation. We drove from Shaumburg into the town and stopped on the one particular in Ervin park to pee. They'd the bathrooms doors locked and knowledgeable us that we could not use the toilet Except if we bought a thing. So, we made a decision to have lunch (to go) and bought hen tenders. OMFG!!! They ended up horrific…. Oh, and let me claim that the workers ended up horrifically signify and impolite and brief and snotty.
May well twenty five, 2014 at 2:08 pm I frequented the just one in Ontario #3304 on Fourth and Vineyard. Nobody was from the push thru And that i requested a three piece tender meal which has a mashed potatoe and an additional aspect of pink beans and rice. After i paid and so they gave me my iced tea they requested me to drive into the front and hold out for an additional three minutes whilst they cooked the tenders. I drove to your front and waited ten minutes which happens to be a extremely very long time for me being a taxi driver and scarcely have a moment to strike a drive thru. I explained to them I couldn’t wait any longer I have passengers to choose up. I told tjem I wpjpd be back afterwards to gather the food. They reported if I preferred spicy hen them they may have it. Which reported to me that they hadn’t even begun to create my food.
June 14, 2018 at 11:forty six pm UPDATE This area is beneath new possession and it is vitally APPARENT!!! I have gone to this place in Manteca, CA on and off given that opening day and I ACTUALLY have pictures of opening day someplace. Anyway the original owner, by no means did Substantially and I've complained ahead of with very click this site little to resolution, that's why I prepared to Get in touch with the Corporate places of work.
She assured me that she would make this situation appropriate. She couldn’t apologize plenty of for what had happened that night, as well as the confusion pursuing with the unexpected modify in administration. I’ve identified as quite a few moments, leaving a information each time. She still left a message, but After i returned her information, I under no circumstances read again from her once more. That was September twenty sixth. I've furnished my desk amount at get the job done and my individual mobile cell phone number in these messages, so there’s no reason for my being disregarded.
I questioned to talk to a manager andshe was so rude. The turkey is in all first packaging and receipt in hand. I had been explained to they are doing do refunds as well as the turkey experienced yo be cooked Which kind of organization does this? An individual should do something.